CAREERS

WE’RE DEDICATED

WHO WE ARE

SCS Communications is an established fulfillment company specializing in network installation, repair, and support solutions for multiple telco operators and tech companies such as Consolidated Communications, Inc., Trailrunner Wireless, Outer Reach Broadband, GWI, RTO Wireless, and more. We actively recruit energetic, driven, intelligent people, to help us reach our vision of changing the way the world communicates.

BENEFITS

SCS OFFERS

We offer competitive pay and year-round employment.

EXCELLENT BENEFITS

PAID TRAINING

PAID TIME OFF

YEAR ROUND EMPLOYMENT

JOIN OUR TEAM

CURRENT OPENINGS

FIELD TECHNICIAN

A Field Technician / Installer completes site surveys, pre-qualifications, installs equipment and educates our customers on their new equipment and services. In addition, the following describe the job functions associated with a professional installation.

Confirming needed supplies, tools and equipment and consult with operations on specifications of work orders
Planning to perform each job safely and efficiently
Providing top level customer service by communicating to the customer an estimated arrival time prior to arrival at the site
Reviewing order (new installation, additional services or troubleshooting) with the customer before commencing work order and upselling where possible
Conducting site survey and working with customer to determine scope of work
Verifying that the completed order is satisfactory to the customer while meeting or exceeding company minimum installation standards, and providing customer education on equipment
Cleaning up site, conducting final account review with customer and providing detailed documentation on the customer accounts using company-provided mobility tablets or other digital means

Technician / Installer Job Requirements

Strong written and verbal communication skills
Basic computer/tablet/smart phone skills required
Excellent customer service skills; customer- and team-centered attitude with a strong work ethic and high degree of integrity
Physically able to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within ladder safety weight requirement of 275 lbs
Valid driver’s license and clean driving record
Successful completion of a background check and drug test is required for employment consideration

Education & Experience

High school diploma (or GED) required; college or technical/vocational school a plus

Other Beneficial Skills & Qualifications (not a requirement for hire)

Basic Microsoft Office experience
Data entry skills including use of the web and apps
Additional electronics systems such as audio-video systems or security camera systems

Additional Information

Our business is open five days a week, but our installation services occasionally extend beyond normal business hours and require flexibility at times, including some weekends if necessary. Some travel with overnight stays will occasionally be required.