Our goal is 100% customer satisfaction and personal service. With our focus on relationship building, our ongoing support is critical to continued customer satisfaction.


We spent upwards of 20 hours per week assisting guests with our previous video solution. SCS was able to engineer a new design and technology that our staff and guests really enjoy! We have been able to spend that 20+ hours per week focusing on our guest satisfaction and we couldn’t be happier.

Jackie Gamage
General Manager | Camden Riverhouse Hotel & Inn


SCS Communications and Steve Bailey have been excellent partners to work within helping install (6) WIFI hotspots in our effort to bridge the digital divide in remote communities throughout Western Maine. SCS has been creative and responsive to the needs of the hotspot lessees in identifying and following through on solutions for installing hotspots.

Mia Purcell
Vice President of Economic Development and Impact | Maine West



We’re here to help answer your questions and provide top-notch customer support. We pride ourselves on being your friend in the industry that you can come to for help.

YES! In most cases we can offer a seasonal billing option that lines up with your
open season. No need to pay for services while you are closed like the big cable.

A lot of properties find our services affordable and work with us on their CapEx budgetary plans to best manage services within applied budgets. If needed, SCS can offer in house or third party financing. Ask your representative for more information.

Typically SCS can turn around design and procurement within 3-4 weeks. In some cases sooner if there is a high sense of urgency as long as the property can maintain the timeline as presented.

SCS is proud to be an employee based organization. Although in rare occasions, we will leverage resources for out of scope work. Our employees are what separates us from big cable. Consider us old fashioned, we take good care of our team and as a result our team takes good care of our customers.

Ongoing service is our secret sauce. Whether based on time and material or if you would like to subscribe to one of our service level agreements. SCS is your friend in the business dedicated to your guest and property needs before during and well after the installation.

We focus on Northern New England but have been known to service Southern New England as well.

Yes! We have designed and procured multiple fiber optic solutions for larger properties such as resorts and campgrounds to extend services to every corner of the campus.

We have designed, procured and provided ongoing maintenance and network monitoring for a number of municipalities including, South Portland, Sanford, Millinocket, Bethel and Harrison.

We have provided analog video services for a number of properties that allow the end user easy access to video services without much if any involvement for property staff. This has allowed staff to focus on customer experience rather han being tied down to video support.