PROJECTS

HAPPY CLIENTS

FEATURED WORK

Our goal is 100% customer satisfaction and personal service. With our focus on relationship building, our ongoing support is critical to continued customer satisfaction.

NORTHERN OUTDOORS

Northern Outdoors hired Steve Bailey and his crew to install the TV satellite dishes and TV boxes, plus hook them up to the TVs. We have a large campus, and we had approximately 40 TV setups for them to install- 30 of them in free-standing cabins. They also negotiated the service contracts through DISH Network, plus contracted our purchase for the TVs. Steve Bailey and his crew did a great job for us, and we are very pleased with their work. They were prompt, reliable, and detail-oriented. We also have a service contract with them. Again, whenever we encounter a problem, they have been prompt in helping us remedy the situation. We recommend them very highly.

Suzanne Hockmeyer
Vice President | Northern Outdoors

NORTHERN OUTDOORS

Steve Bailey and his crew did a great job for us and we are very pleased with their work. They were prompt, reliable, and detail-oriented. We recommend them very highly.

Suzanne Hockmeyer
Vice President | Northern Outdoors
Northern outdoors logo over an image of people rafting in a Maine river, evergreens and mountains in the background
Sebasco logo over an image of the resort

SEBASCO HARBOR RESORT

Sebasco Harbor Resort partnered with SCS Communications to provide our campus with a reliable guest and staff network that would answer our challenging infrastructure. With over 30 buildings to address WIFI and network needs, SCS designed, installed and implemented a solution that not only was cost effective, but effortless to maintain with the benefits of a positive resort quest experiences. SCS is proactive in their approach and allows us to be ahead of the technology curve, not behind it. Great team to work with - professional, responsive and fun!

Michael J. Lynch
Managing Partner | Sebasco Harbor Resort

SEBASCO HARBOR RESORT

With over 30 buildings to address WIFI and network needs, SCS designed, installed, and implemented a solution that not only was cost-effective, but effortless to maintain with the benefits of a positive resort quest experience. Great team to work with - professional, responsive, and fun!

Michael J. Lynch
Managing Partner | Sebasco Harbor Resort

BRUNSWICK LANDING VENTURE

SCS first installed new infrastructure to relocate receiving antennas to rooftops and position them to have an adequate fresnal zone with the omni antenna. This immediately increased throughput as the backhaul was efficiently passed from one building to the next. Next, SCS Com upgraded the omni antenna to three sector PtmP antennas, essentially increasing the overall throughout nearly 1000%. This, combined with improved fresnal zone design and upgraded receiving antennas, improved the feed to each building from 2 Mbps to 150 Mbps, alleviating all issues and providing a stable network currently supplying service to all 190 units effectively.

BRUNSWICK LANDING VENTURE

SCS installed new infrastructure to relocate receiving antennas to rooftops and position them to have an adequate fresnal zone with the omni antenna. They upgraded the omni antenna to three sector PtmP antennas, essentially increasing the overall throughout nearly 1000%. This improved the feed to each building from 2 Mbps to 150 Mbps, alleviating all issues and providing a stable network currently supplying service to all 190 units effectively.
Brunswick landing logo over an image of a bridge
SNH logo over an image of the campus

SNHU

SCS has provided excellent support for SNHU as we moved away from our traditional cable TV provider. We were under a very difficult timeline and the SCS service technicians were incredibly helpful and did the installation very quickly. Working with SCS has been a pleasure.

Thomas Helm
Director, Media Services | Southern New Hampshire University

CAMDEN HOTEL

We spent upwards of 20 hours per week assisting guests with our previous video solution. SCS was able to engineer a new design and technology that our staff and guests really enjoy! We have been able to spend that 20+ hours per week focusing on our guest satisfaction and we couldn’t be happier.

Jackie Gamage
General Manager | Camden Riverhouse Hotel & Inn
Camden River house logo over an image of the hotel
Maine west logo over an image of an evergreen mountain view.

MAINE WEST

SCS Communications and Steve Bailey have been excellent partners to work within helping install (6) WIFI hotspots in our effort to bridge the digital divide in remote communities throughout Western Maine. SCS has been creative and responsive to the needs of the hotspot lessees in identifying and following through on solutions for installing hotspots.

Mia Purcell
Vice President of Economic Development and Impact | Maine West

VICTORIAN VILLAS

We are pleased to give a positive reference for Stephen Bailey for his quality workmanship, follow-thru, and expertise in switching our 114-bed facility over from standard cable to our new in-house Direct TV system provided through Retirement Home TV. Stephen and his crew were very effective and accommodating. They navigated the switchover with minimal interruption to our residents. After the installation, we called several times to learn about system features, best practices, and general questions. Stephen was always available, responded quickly to our needs, and came by personally a time or two to assist as needed.

Scott Verrill
Physical Plant Director | Victorian Villa Rehabilitation & Living Center

VICTORIAN VILLAS

Great quality workmanship, follow-thru, and expertise in switching our 114-bed facility over from standard cable to our new in-house Direct TV system provided through Retirement Home TV. Stephen was always available, responded quickly to our needs, and came by personally a time or two to assist as needed.

Scott Verrill
Physical Plant Director | Victorian Villa Rehabilitation & Living Center
Victorian villa logo over an image of the propoerty

ANSWERS

FAQs

We’re here to help answer your questions and provide top-notch customer support. We pride ourselves on being your friend in the industry that you can come to for help.

YES! In most cases we can offer a seasonal billing option that lines up with your
open season. No need to pay for services while you are closed like the big cable.

A lot of properties find our services affordable and work with us on their CapEx budgetary plans to best manage services within applied budgets. If needed, SCS can offer in house or third party financing. Ask your representative for more information.

Typically SCS can turn around design and procurement within 3-4 weeks. In some cases sooner if there is a high sense of urgency as long as the property can maintain the timeline as presented.

SCS is proud to be an employee based organization. Although in rare occasions, we will leverage resources for out of scope work. Our employees are what separates us from big cable. Consider us old fashioned, we take good care of our team and as a result our team takes good care of our customers.

Ongoing service is our secret sauce. Whether based on time and material or if you would like to subscribe to one of our service level agreements. SCS is your friend in the business dedicated to your guest and property needs before during and well after the installation.

We focus on Northern New England but have been known to service Southern New England as well.

Yes! We have designed and procured multiple fiber optic solutions for larger properties such as resorts and campgrounds to extend services to every corner of the campus.

We have designed, procured and provided ongoing maintenance and network monitoring for a number of municipalities including, South Portland, Sanford, Millinocket, Bethel and Harrison.

We have provided analog video services for a number of properties that allow the end user easy access to video services without much if any involvement for property staff. This has allowed staff to focus on customer experience rather han being tied down to video support.

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