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HOW WE HELP

SCS is a local customer service driven company offering premier broadband and video services in Northern New England. Our team is available to cater to all your needs before, during and after the installation.

SUPPORT

Real people, here to help & answer your questions.

DIRECT CONTACT

Direct answers and personable support.

CUSTOM SOLUTIONS

Right size solutions to provide you with the best service.

EXPERTS

We're experts in our field and have decades of experience.

OUR EXPERTS

MEET THE TEAM

What separates us from the competition is our local tech teams that are committed to providing ongoing support. We focus on understanding your business and your guest’s needs. With our focus on relationship building, our ongoing support is critical to continued customer satisfaction.

STEPHEN BAILEY
General Manager

Stephen has been working in the industry for over 25 years. Stephen has been at the forefront of new technology in Northern New England, specializing in product development and new technology launches. When he is not connecting communities, Stephen enjoys outdoor recreation, including skiing, hiking, and kayaking in the remote regions in Maine. One little-known fact about Stephen is that he presented the key to the city of South Portland to the community leaders from Archangel, Russia, South Portland's sister city.
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STEPHEN BAILEY
General Manager

Stephen has been working at the forefront of new technology in Northern New England for over 25 years. He specializes in product development and new technology launches. When he is not connecting communities, Stephen enjoys outdoor recreation, including skiing, hiking, and kayaking in the remote regions in Maine.
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Steve B's headshot
Steve B. outdoor rock-climbing in Maine
Steve B. kayaking with his dog in a Maine lake. Fishing pole attached.
Steve B. posing with a frozen sign at the top of a mounting with an icepick in hand.
Steve B. fishing by a water rapid in Maine
Winter hike in Maine
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Brad grilling at a camp site in Maine.
Brad and his nephew on a playground.
Brad's headshot
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BRAD DUBAY
Network Manager

Brad has been pursuing his interests in technology since he got his first computer in middle school. It has since evolved to include 14 years in Telecom designing and installing video, internet, and various digital products. He has also accrued several certifications including A+, MCDST, and SBCA. Brad has been known to spend his free time furthering his technical knowledge; he also likes to get away to the backwoods of Maine. Off-roading has been a particular favorite, and the more remote the trail, the better.
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BRAD DUBAY
Network Manager

Brad has been pursuing his interests in technology and has evolved his passion into 14 years in Telecom designing and installing video, internet, and various digital products. He has also accrued several certifications including A+, MCDST, and SBCA. Brad likes to spend his free time furthering his technical knowledge and getting away to the backwoods of Maine.
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STEVEN RONDEAU
Senior Project Manager

Steve has worked 31 years as an electrician and telecom technician. He is known to be able to get a wire anywhere and has an astounding track record for project managing on time and under budget. Steve has helped develop countless technicians and remains a mentor to many as they progress through their careers. When he is not making things happen in technology, Steve enjoys hunting and fishing. He makes a point to go deep-sea fishing a couple of times a year, but his real passion is fishing the hard water near his home in Waterford, Maine.
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STEVEN RONDEAU
Senior Project Manager

Steve has worked 31 years as an electrician and telecom technician. He is known to be able to get a wire anywhere and has an astounding track record for project managing on time and under budget. Steve has helped develop countless technicians and remains a mentor to many as they progress through their careers. Steve enjoys hunting and fishing, with a real passion for fishing the hard water near his home in Waterford, Maine.
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Steve R.'s headshot
Fishing in Maine
Steve R.
Clamming in Maine
Fishing in Maine
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Vincent's headshot
Vincent and son
Vincent with a sports car
Vincent and his son
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VINCENT BANKS
Senior Account Executive

Vince started as a field technician for SCS, learning from the ground up about the telecommunications field. He applies his hands-on tech experience in his current role as Senior Account Executive. Vince strives to build long-lasting relationships and provide creative solutions that'll improve the quality and reliability of your WIFI, Video, or CCTV with a strong focus on guest and staff experience. Outside of work, Vince is a family man. That's what ultimately drives him, to provide a comfortable life for his wife and son. If it's football season, you can find him watching the Titans as he's one of the few fans from New England. A fun fact about Vince, he trained MMA with Marcus Davis, a former top 10 welterweight in the UFC.
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VINCENT BANKS
Senior Account Executive

Vince started as a field technician for SCS, learning from the ground up about the telecommunications field. Vince strives to build long-lasting relationships and provide creative solutions that'll improve the quality and reliability of your WIFI, Video, or CCTV with a strong focus on guest and staff experience. Outside of work, Vince is a family man, that's what ultimately drives him. If it's football season, you can find him watching the Titans as he's one of the few fans from New England.
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ANSWERS

FAQs

We’re here to help answer your questions and provide top-notch customer support. We pride ourselves on being your friend in the industry that you can come to for help.

YES! In most cases we can offer a seasonal billing option that lines up with your
open season. No need to pay for services while you are closed like the big cable.

A lot of properties find our services affordable and work with us on their CapEx budgetary plans to best manage services within applied budgets. If needed, SCS can offer in house or third party financing. Ask your representative for more information.

Typically SCS can turn around design and procurement within 3-4 weeks. In some cases sooner if there is a high sense of urgency as long as the property can maintain the timeline as presented.

SCS is proud to be an employee based organization. Although in rare occasions, we will leverage resources for out of scope work. Our employees are what separates us from big cable. Consider us old fashioned, we take good care of our team and as a result our team takes good care of our customers.

Ongoing service is our secret sauce. Whether based on time and material or if you would like to subscribe to one of our service level agreements. SCS is your friend in the business dedicated to your guest and property needs before during and well after the installation.

We focus on Northern New England but have been known to service Southern New England as well.

Yes! We have designed and procured multiple fiber optic solutions for larger properties such as resorts and campgrounds to extend services to every corner of the campus.

We have designed, procured and provided ongoing maintenance and network monitoring for a number of municipalities including, South Portland, Sanford, Millinocket, Bethel and Harrison.

We have provided analog video services for a number of properties that allow the end user easy access to video services without much if any involvement for property staff. This has allowed staff to focus on customer experience rather han being tied down to video support.

RIGHT SIZE SOLUTIONS

CONTACT FOR A CUSTOM QUOTE

Provide your details below and one of our team members will reach out to you to help with your request. 

Or give us a call at any time: (207) 620-1032

PAST PROJECTS

VIEW OUR WORK

Our goal is 100% customer satisfaction and personal service. With our focus on relationship building, our ongoing support is critical to continued customer satisfaction.

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KIND WORDS

OUR CLIENTS

"Northern Outdoors hired SCS to install the TV satellite dishes and TV boxes plus hook them up to the TVs. We recommend them very highly. We have a large campus with approximately 40 TVs to set up and install 30 of them in free-standing cabins. Steve Bailey and his crew did a great job for us and we are very pleased with their work. They were prompt, reliable, and detail-oriented. We recommend them very highly."
Suzanne HockmeyerVice President | Northern Outdoors
"Sebasco Harbor Resort partnered with SCS Communications to provide our campus with a reliable guest and staff network that would answer our challenging infrastructure. With over 30 buildings to address WIFI and network needs, SCS designed, installed and implemented a solution that not only was cost effective, but effortless to maintain with the benefits of a positive resort quest experiences. SCS is proactive in their approach and allows us to be ahead of the technology curve, not behind it. Great team to work with - professional, responsive and fun!"
Michael J. LynchManaging Partner | Sebasco Harbor Resort
"SCS has provided excellent support for SNHU as we moved away from our traditional cable TV provider. We were under a very difficult timeline and the SCS service technicians were incredibly helpful and did the installation very quickly. Working with SCS has been a pleasure."
Thomas HelmDirect, Media Services | Southern New Hampshire University
"We are pleased to give a positive reference for Stephen Bailey for his quality workmanship, follow-thru, and expertise in switching our 114-bed facility over from standard cable to our new in-house Direct TV system provided through Retirement Home TV. Stephen and his crew were very effective and accommodating. They navigated the switchover with minimal interruption to our residents. After the installation, we called several times to learn about system features, best practices, and general questions. Stephen was always available, responded quickly to our needs, and came by personally a time or two to assist as needed."
Scott VerrillPhysical Plant Director | Victorian Villa Rehabilitation & Living Center
"SCS Communications and Steve Bailey have been excellent partners to work within helping install (6) WIFI hotspots in our effort to bridge the digital divide in remote communities throughout Western Maine. SCS has been creative and responsive to the needs of the hotspot lessees in identifying and following through on solutions for installing hotspots."
Mia PurcellVice President of Economic Development and Impact
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"Steve Bailey and his crew did a great job for us and we are very pleased with their work. They were prompt, reliable, and detail-oriented. We recommend them very highly."
Suzanne HockmeyerVice President | Northern Outdoors
"With over 30 buildings to address WIFI and network needs, SCS designed, installed, and implemented a solution that not only was cost-effective, but effortless to maintain with the benefits of a positive resort quest experience. Great team to work with - professional, responsive, and fun!"
Michael J. LynchManaging Partner | Sebasco Harbor Resort
"SCS has provided excellent support for SNHU as we moved away from our traditional cable TV provider. We were under a very difficult timeline and the SCS service technicians were incredibly helpful and did the installation very quickly. Working with SCS has been a pleasure."
Thomas HelmDirect, Media Services | Southern New Hampshire University
"Great quality workmanship, follow-thru, and expertise in switching our 114-bed facility over from standard cable to our new in-house Direct TV system provided through Retirement Home TV. Stephen was always available, responded quickly to our needs, and came by personally a time or two to assist as needed."
Scott VerrillPhysical Plant Director | Victorian Villa Rehabilitation & Living Center
"SCS Communications and Steve Bailey have been excellent partners to work within helping install (6) WIFI hotspots in our effort to bridge the digital divide in remote communities throughout Western Maine. SCS has been creative and responsive to the needs of the hotspot lessees in identifying and following through on solutions for installing hotspots."
Mia PurcellVice President of Economic Development and Impact
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